Privacy Policy

Privacy Policy

We at Drummondville Bingo are committed to maintaining the trust you place in us by protecting your personal data and respecting your right to privacy.

What Personal Information May Be Collected

When creating an account with us, we may collect certain information from you. This can include but is not limited to:

• Your name
• Email address
• Password (hashed for security)
• Date of birth

Additionally, when using our platform, we may also collect device and browser information, including your IP address.

Usage Analytics and Behavioural Data

To improve the user experience and tailor content to individual preferences, Drummondville Bingo uses analytics tools to track usage patterns on its website. This data helps us understand how you navigate our site, what features appeal to you most, and how we can continually enhance our services for a more enjoyable browsing experience.

Cookies and Tracking Technologies

Our platform utilizes cookies (small text files) to authenticate users securely and ensure seamless access across various devices. Cookies also enable targeted advertising through social media platforms by using anonymised data such as page views or search history.

Please note that you may reject non-essential cookies, however please be aware this might limit functionality on our website.

Account Security and Protection

The safety of your account is paramount to us. You can protect yourself against unauthorised access with two-factor authentication whenever possible (especially when accessing sensitive areas like password modification). Your email address is used as the recovery method in case you need it for recovering an existing account.

We store passwords securely, using state-of-the-art hashing and salting procedures designed specifically to prevent breaches.

Data Storage and Retention

All personal data collected by Drummondville Bingo will be retained in accordance with relevant local legislation regarding data retention timescales.

If there is no clear statutory requirement for retention of your information, we shall attempt to store it only while the business relationship exists or any contractual obligations have been met (or concluded), whichever comes earliest.

User Rights Regarding Personal Data

Under GDPR and other similar global regulations, you are entitled as follows:

• To be informed about data collection in line with our Privacy Policy
• Right of access: you can request copies of your personal data for review by us
• Right to rectification: if information collected is incorrect or outdated we will ensure it's updated.
• The right to erasure also known as ‘the right to delete’: when possible this means any remaining copy of the information within our databases are deleted.

We maintain processes and systems which support all these rights so please reach out  for exercising them if you have not already done so through in-app tools.

Data Correction or Deletion Requests

In cases where requested corrections cannot be made directly due to reasons such as data accuracy, we will make sure necessary efforts are put into place following up with the individual on a suitable solution and timing of its implementation.

To request correction or deletion:

• Complete our contact form located within Help section
• Clearly specify your identity and desired changes by attaching proof where applicable

If you've already opted-out from receiving any promotional messages but continue to receive them, kindly report this as an incident with details regarding each communication received after opt out (including sender email & IP address).